PRIVACY STATEMENT

1, INTRODUCTION

It is very important to us that we follow the current data protection regulations and laws, so the steps taken by mypodseurope.com and IMPEX-NET s.r.o to protect your privacy and the processes related to data collection are described in detail below.

The data is processed by IMPEX-NET s.r.o, which is responsible for the processing of personal data.

Contact details:

Full legal name: IMPEX-NET s.r.o.

E-mail address: info@mypodseurope.com

Mailing address: Slovakia 943 01 Sturovo Hlavná 22.

2, WHAT PERSONAL DATA DO WE PROCESS AND WHY?

Personal data are those that clearly allow an individual to be identified precisely.

On mypodseurope.com, we process the following personal data, specifying the legal basis:

COMMUNICATION DATA
This includes any messages you send to us via the website, email, social media posts or any form of communication.

This data is processed and retained to enable us to fulfil orders and to provide a basis for a decision in the event of legal claims.

Our legal basis for processing this data is the user's verifiable interest in our activities, as manifested in the messages sent to us.

CUSTOMER DATA
Which includes all data relating to the purchase of products and services, such as the customer's name, shipping and billing address, email address, telephone number, details of the product purchased.

This data is processed to ensure the successful fulfilment of orders and to keep a legally correct record of purchases.

The legal basis for storing the data is the execution of the contract between the customer and IMPEX-NET s.r.o., which is concluded with the order.

USER DATA
This includes the data generated during the use of the website, which allows us to ensure the technical operation of the site, to maintain the security of the site, to keep a record of the users' activities and to ensure that they always have access to the most relevant content.

The legal basis for the processing of the data is the clear interest of the user in our activities, which is necessary to ensure and store them for the technical functioning of the site.

TECHNICAL DATA
This includes data generated from your use of the site, such as IP address, login information, browser information, time spent on each page, page views and navigation paths, number and time of visits to the site, time zones, and the device you are using to view the site.

The data source is our analytics software.

We process this data to analyse users' behaviour on the site, to keep our site safe and to understand the usefulness of our marketing decisions.

The legal basis for processing this data is the user's clear interest in our activities, which allows us to process this data in accordance with security requirements and use it to enhance our business for more effective results.

MARKETING DATA
Which includes visitor preferences, what marketing content they prefer to receive from us. We process this data to enable participation in promotional contests and to send advertising related to our products/services in which the user has expressed an interest.

The legal basis for processing this data is the user's clear interest in our activities, which allows us to process this data in accordance with security requirements and use it to enhance our business for more effective results.

From occasion to occasion, we may use the information collected for purposes such as providing targeted, relevant ads on the Facebook™ platform and various dynamic advertising platforms, and to measure the effectiveness of our ads.

The legal basis for processing this data is the user's clear interest in our activities, which allows us to process this data in accordance with security requirements and use it to enhance our business for more effective results.

We do not collect sensitive data such as ethnicity, religious beliefs, sexual life and orientation, political opinions and trade union membership, or health background, and genetic or biometric information in the course of our activities.

3, HOW DO WE COLLECT DATA?

We may collect personal information in ways that the user provides directly to us (for example, by placing an order or sending a message).

In addition, certain information is collected automatically when you use the Site, for example by providing us with information or by sending us a message. "cookies" and similar technologies. These are only activated after the user has given his consent.

For more information, please see our Cookie Statement.

We receive certain information from external partners, such as analytics providers like Google (non-EU partner), advertising networks like Facebook™ (non-EU partner), and payment gateway partners like PayPal (non-EU partner) and Barion.

4, OUR PRACTICAL STEPS ON DATA PROTECTION

IMPEX-NET s.r.o. takes the protection of its users' data and compliance with applicable legislation very seriously. Therefore, after conducting a data protection impact assessment on the site, we have compiled a list of the data collected, its necessity and legal basis, and its legal compliance.

  • In order to protect the data entered on the forms and generated on the site, we use SSL certification throughout the site (Let's Encrypt Authority X3 certification).
  • To protect the site against attack, we use premium security software (iThemes Security Pro) to protect the so-called "security" of the site. "brute force and virus attacks against the stored data.
  • Purchase and user data are stored in the site's databases in encrypted form (pseudonymised) and cannot be read by third parties.
  • In this privacy statement, we provide users with forms to request information about the processing of their personal data, to modify or delete their personal data.

From time to time, in the course of our business, we may need to provide data to our service partners (such as hosting providers, courier companies, mailing software). 

In such cases, we will always choose to ensure that they comply with the requirements of the GDPR regulation and, in the case of a US-based partner, participate in the EU-US Privacy Shield initiative and sign a data management contract with them, ensuring that the data is handled responsibly.

5, MARKETING COMMUNICATIONS

It is essential for the business to carry out marketing communications. The legal basis for the processing of data in this context is the expression of interest in our services or the explicit consent of users.

Under the European Union's Privacy and Electronic Communications Regulations (PECR), we send marketing communications to our users if they have made a purchase from us or have expressly consented to receive marketing communications.

In all cases, we will provide a prominent means for you to opt-out and unsubscribe from these messages. You will find an unsubscribe link at the bottom of each email or you can request to be removed from our database by emailing info@mypodseurope.com.

We may also send messages to unsubscribe from marketing communications, but only in relation to the fulfilment of orders.

6, NOTE ON PERSONAL DATA

From time to time, it is necessary to share certain personal information with certain partners in order to maintain normal business operations:

-IT service providers, and service providers that troubleshoot and maintain computer systems

-Consulting partners such as lawyers, accountants, bankers, insurance companies

-Government bodies that request reports on our activities

-Payment service providers who securely handle credit card data

-Delivery services that fulfil incoming orders to the specified delivery address

International data transfers

From time to time, we may need to share user data with partners outside the European Economic Area (EEA) in order to maintain business.

In many cases, countries outside the EEA do not provide the same level of data protection, and European law prohibits the export of data unless the appropriate conditions are met.

Whenever personal data is transferred outside the EEA, we will take the following steps, in addition to those discussed in section 4, to ensure that the data is handled securely:

-We will only transfer data to countries that the European Commission considers appropriate from a data security perspective.

-Use only US-based services that are part of the EU-US Privacy Shield initiative.

If the above conditions are not met, we will seek the explicit consent of users to transfer data. Consent may be withdrawn at any time.

Links to external sites

This site may occasionally contain links to external sites, or may contain code snippets embedded within the site that provide functionality for external services.

Clicking on these links or using the embedded solutions may allow external partners to collect information about users.

While we make every effort to properly vet these partners, we have no control over their privacy practices and are not responsible for their privacy practices.

7, DURATION OF PROCESSING

We will only ever store users' data for as long as we are required to do so by our legal/accounting/data obligations or as necessary for the operation of the service.

When deciding on the duration of storage, we take into account the volume, nature and sensitivity of the data and the potential impact of leakage in the event of a data breach.

For tax purposes, we need to retain customer billing and purchase data for at least 8 years to comply with our legal obligations.

In certain circumstances, we may use the data in an anonymised form for statistical purposes, in which case we will retain the data indefinitely without notice.

8, VISITOR RIGHTS

As a citizen of the European Union, the General Data Protection Regulation (GDPR) gives users of this site the following rights:

a, Access to personal data

Users of the site have the right to request a copy of the personal data held by IMPEX-NET s.r.o. The request will generally be executed free of charge within 14 days of the request.

In the event of repeated, abusive, unjustified requests, IMPEX-NET s.r.o. may charge a moderate fee for providing the data and may require additional time to provide the data.

In addition, IMPEX-NET s.r.o. will request proof of identity before providing the data to prevent misuse. To request personal data, please use the contact form below:

Data request / Data deletion / Data restriction

 

b, Changes to personal data

If personal data has been modified or incorrectly provided, users have the right to request that it be amended. To amend personal data, please contact us at info@mypodseurope.com.

c, Request the deletion of personal data

Users have the right to request the deletion of all their personal data. The request will be granted free of charge within 14 days of the request. After deletion of personal data, the user account will no longer be available and any purchased materials will no longer be available, as the personal data associated with the user account is essential to access the service.

IMPEX-NET s.r.o. will ask for proof of identity before deleting personal data in order to prevent misuse. To delete personal data, please use the contact form above.

d, Request for restriction of processing of personal data

Users have the right to request to restrict the provision of their data to third parties (service partners). When submitting the request, the service partners to be restricted may be identified.

It is important to note that cooperation with certain service providers is essential for the operation of the site (e.g. Paylike as a payment service provider), so that if they restrict the use of their services, the site's services will be unavailable to the user.

IMPEX-NET s.r.o. asks for proof of identity before restricting the transfer of personal data in order to prevent misuse. To restrict the transfer of personal data, please use the contact form above:

The official data protection authority in Hungary is the National Authority for Data Protection and Freedom of Information (NAIH). Users can find out more about their data protection rights on the NAIH website.

National Authority for Data Protection and Freedom of Information,
1125 Budapest, Szilágyi Erzsébet fasor 22/C., Postal address: 1530 Budapest, PO Box 5.,
Phone: 06.1.391.1400,
Fax: 06.1.391.1410,
E-mail: ugyfelszolgalat@naih.hu
Website: http://www.naih.hu

9, ANONYMISED DATA AND "COOKIES"

The mypodseurope.com site, in e-mail messages and advertisements, uses so-called "anonymous cookies" (anonymised data, e.g. anonymous cookies, anonymous cookies, etc.). "cookies" and similar technologies such as tracking codes, re-marketing tags, pixels, which are activated after the user's consent.

These technologies help us to better understand users' behaviour and interests, thus helping us to operate at a higher and more efficient level.

Our aim is to make the use of mypodseurope.com as user-friendly and personal as possible. If the user wishes to opt-out of the collection of non-personal data by these technologies, they can do so in the following ways:

-by using the cookie warnings displayed on the website to disable their loading

-by disabling cookies in the browser

For more information about additional cookies and tracking codes on mypodseurope.com, please see our Cookie Statement.